Legal notice

The website accessible at fexuro.com (hereinafter referred to as the "Website") is published and operated by Midieo Operations LTD, a company registered in Cyprus under number ΗΕ 477197.

These Legal Notices are intended to inform any visitor of the identity of the publishing company, the rules governing the use of the Website, and the essential information regarding hosting, intellectual property and personal data processing.

2.1 – Company Details

Company name: Midieo Operations LTD

Legal form: Private Limited Company

Registration number: ΗΕ 477197

Registered office: Persefonis, 1, Flat/Office D, Aradippou, 7103, Larnaca, Cyprus

Share capital: £1

2.2 – Publication Manager and Contact

Publication Manager: Midieo Operations LTD

For any enquiry, users are encouraged to use the chat available on the Website in the first instance.

Email address: contact@fexuro.com

The technical hosting and infrastructure management of the Website are provided by:

Hosting provider: SiteGround Hosting Ltd.

Address: Sofia, 1000, Bulgaria

Server locations: Ireland and the Netherlands

Fexuro is a digital concierge service enabling users to access personalised assistance across a wide range of areas, including:

• searching, coordinating and arranging bookings (restaurants, accommodation, transport, events, travel),
• assistance with certain administrative procedures and online formalities,
• connecting users with service providers, specialists, tradespeople and home services,
• advice and support for event planning and bespoke requests.

Fexuro also publishes a digital Magazine distributed on a periodic basis, which constitutes a standalone service, separate and independent from the Concierge subscription.

Information published on the Website is provided for general informational purposes to present the company's activities and services.

5.1 – Availability

Fexuro endeavours to keep the Website available on a continuous basis, seven days a week and at all hours. Occasional interruptions may nonetheless occur, particularly during maintenance operations, necessary technical interventions or events beyond the company's control.

Midieo Operations LTD shall not be held liable for temporary unavailability, service interruptions or technical malfunctions affecting access to the Website.

5.2 – Permitted Uses

Access to the Website and services is exclusively reserved for adults aged 18 years or over.

Any use of the Website for unlawful, fraudulent or unauthorised purposes, or in breach of applicable laws — including the UK Consumer Rights Act 2015 and the Electronic Commerce (EC Directive) Regulations 2002 — is strictly prohibited.

By accessing the Website, users agree to make reasonable use of it in a manner consistent with its intended purpose, respecting its technical integrity, its security and the rights belonging to third parties.

6.1 – Accuracy of Content

Fexuro strives to ensure the information published on the Website is accurate, current and reliable. However, errors, inaccuracies, omissions or delays in updates cannot be entirely excluded.

Accordingly, the company accepts no liability for consequences arising from any misinterpretation, inappropriate use or undue reliance on information available on the Website.

6.2 – User Responsibility

Each user is solely responsible for:

• their own hardware and internet connection,
• the security measures they implement to protect their devices, software and data,
• any use of the Website that is contrary to these Legal Notices.

The protection of equipment — in particular against intrusion attempts, malicious software, hacking risks or any form of alteration — falls exclusively within the user's own responsibility.

7.1 – Protected Elements

All components of the Website — including but not limited to texts, illustrations, photographs, logos, trademarks, graphic designs, audio elements, videos, databases, page layouts and source codes — are protected under applicable intellectual property law.

Unless expressly stated otherwise, these elements are the exclusive property of Fexuro or its authorised rights holders.

7.2 – Unauthorised Reproduction

Without the prior written consent of the publisher, it is prohibited to copy, distribute, adapt, transform, extract or exploit, in whole or in part, any content from the Website, regardless of the channel or format used.

Any infringement may give rise to appropriate legal proceedings, in particular on grounds of copyright infringement or unfair competition.

To request authorisation, please contact: contact@fexuro.com

8.1 – General Framework

Fexuro is committed to processing the personal data of its users in full compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data protection legislation.

8.2 – Data Collected and Purposes

Categories of information that may be collected include in particular:

• identification and contact data (first name, last name, email address, telephone number), for the management of accounts, subscriptions and communications,
• information submitted in connection with requests addressed to the service,
• usage history or preference data, where relevant to the personalisation of the service,
• technical browsing and connection data necessary for the proper operation of the Website.

This information is used to provide services, manage the user relationship, ensure Website security, process requests, issue invoices and meet applicable legal obligations.

8.3 – Data Hosting and Security

Personal data is hosted on servers located in Ireland and the Netherlands.

Fexuro implements appropriate technical and organisational measures, including communications encryption, access controls and the restriction of authorisations to designated personnel only.

8.4 – User Rights

In accordance with applicable legislation, each user holds rights of access, rectification, erasure, restriction of processing, objection and, where applicable, data portability.

Any request to exercise these rights may be directed to: contact@fexuro.com

Users also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.

The Website may include links to external websites or third-party resources, provided for informational purposes only.

Fexuro exercises no control over the content, availability or practices of such external sites and cannot be held liable for any consequences arising from their use.

Any link that appears unlawful, inappropriate or otherwise problematic may be reported to: contact@fexuro.com

10.1 – Applicable Law

These Legal Notices are governed by the laws of England and Wales.

10.2 – Dispute Resolution

In the event of any dispute concerning the interpretation, validity or performance of these Legal Notices, the parties shall first seek an amicable resolution before initiating any legal proceedings.

Should no agreement be reached through that process, the applicable rules of general law will govern the determination of the competent jurisdiction, it being understood that the legal protections afforded to consumers under the mandatory provisions applicable to them remain fully preserved, including the rules of private international law and the Rome I and Brussels I bis Regulations.

These Legal Notices may be updated at any time to reflect changes of a legislative, regulatory, technical or editorial nature. Users are encouraged to review them on a regular basis.

The version in force is the one published on the Website at the time of the user's visit.