5.1 – Concierge

All first-time Concierge subscriptions include a three (3)-day trial period charged at £0.01 inc. VAT.

Unless a cancellation request is made before the end of this period, the subscription is automatically activated on the plan selected by the customer from the following options:

3h – £19.75 Perfect for a single task or a quick test of the service.
4h – £29.75 Ideal for a handful of errands handled in one go.
6h – £39.75 Handle a full day's requests without lifting a finger.
7h – £49.75 For a busy week of tasks, all taken care of for you.
9h – £59.75 Tackle multiple ongoing tasks across the week with ease.
11h – £69.75 A month's worth of support, always ready when you need it.

Hours are deducted progressively as time is spent processing requests. The billing frequency is that agreed by the customer at the time of subscription.

5.2 – Magazine

The digital magazine subscription is available at a maximum of £7.60 per month (including VAT).

The first payment is not taken until the seventh (7th) day following the activation date. After this period, the subscription renews automatically at each billing date unless the customer cancels beforehand.

The Magazine subscription is open-ended and may be cancelled at any time. It is independent from the Concierge subscription and cancelling one does not automatically cancel the other, unless the offer subscribed to expressly provides otherwise.

All prices are inclusive of applicable taxes. Fexuro reserves the right to revise its pricing, subject to notifying the customer in advance.

5.3 – Pricing Provisions Applicable to Both Services

All displayed prices are inclusive of tax. The trial period, the Concierge subscription and the Magazine subscription may be billed in one or several equal instalments, at no extra cost to the customer, in accordance with the billing frequency presented at the time of subscription.

Fexuro reserves the right to consolidate or split certain payments for technical or processing reasons, provided this does not result in any additional cost to the customer.

Any banking or transaction fees applied by the customer's financial institution or card issuer are independent of Fexuro.

If pricing changes affect an active subscription, the customer will be notified in advance and will have the option to cancel before the new pricing takes effect.

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